Automated follow-up for chronic patients, every week between visits.
Chronic care depends on what patients do between appointments. A short weekly check-in keeps each patient on their care plan, and a longitudinal record shows your team how they are doing.
What is followed every week
- Doses taken, taken late or missed, with the reason
- Side effects and symptoms, with their severity
- Weight and home readings
- Care plan goals set by your physicians, such as activity and nutrition
- Overdue labs and exams, with your clinic’s booking link
A longitudinal record, not another inbox
Answers are stored week after week in one record per patient. Every value is tagged as patient-reported or clinically verified, so your physicians always know where a number comes from.
Conditions
We start with type 2 diabetes and obesity, including patients on GLP-1 medications. Other chronic conditions follow the same approach, with protocols written by physicians and approved by your medical director.
One loop, every week, for every patient.
- 01
Patients check in
An automated text in your clinic’s name opens a two-minute check-in. One tap per question.
Your weekly check-in is ready. It takes 2 minutes. Open my check-inAny nausea this week?NoneMildModerateSevere - 02
Answers become structured data
Each answer is stored as patient-reported information, week after week, in one longitudinal record.
- Dose this weekTaken
- Home weight196.4 lb
- NauseaMild
- Protein goal5 of 7 days
- 03
Physicians see the whole panel
One dashboard shows who is on track and who missed doses or reported side effects, before the next visit.
- Sarah MitchellOn track
- Marcus ReedNeeds review
- Linda ParkNeeds review
- Priya RamanAwaiting reply
Protocols written by physicians and approved by your medical director.
What your physicians see.
Pick a patient. Demo data, all patients are fictional.
This week, on Marcus’s phone.
Questions
The weekly record and follow-up history can support documentation for care management. CCM is billed on clinical staff time, and automated messages do not count as staff time. Billing decisions stay with your practice.
A phone that receives text messages. The check-in opens in the phone’s browser through a secure link.
The patient gets a reminder, and appears as awaiting reply on your dashboard so your team knows who has not answered.
See your patients’ weeks, not just their visits.
A 30-minute walkthrough of the patient check-in and the physician dashboard, with demo patients.
We reply within one business day.
