Security, privacy and clinical boundaries.
Clinical and compliance teams need precise answers before a pilot. This page lists what we can state today. For anything else, we walk your team through our hosting, access controls and agreements during evaluation.
Clinical boundaries
- No diagnosis, no prescription, no dose change. Clinical decisions stay with your clinicians.
- Medical questions are never answered by the AI. Patients are directed to the check-in or to your clinic.
- Red-flag answers tell the patient to call your clinic, or 911 in an emergency, right away.
- Every protocol is written by physicians and approved by your medical director before launch.
How patient information is collected
- Text messages carry reminders, links and everyday wellness support.
- Medical answers, such as side effects, are collected in the weekly check-in through a secure link.
- Patients consent by text and can stop at any time by replying STOP.
How patient data is used
- Patient data is used only to run the service for your practice.
- Patient data is never sold.
- Our website never asks for patient information. Please don’t send any through the contact form.
Questions
Our Terms, Privacy Policy, patient messaging terms and medical disclaimer are linked at the bottom of every page.
Book a demo and mention your security review. We will set up a dedicated session with your compliance team.
Bring your compliance questions to the demo.
A 30-minute walkthrough of the patient check-in and the physician dashboard, with demo patients.
We reply within one business day.